Wildcat Shop - FAQ

FAQ
Frequently Asked Questions

Regalia/Diploma Frames

1. Does my diploma frame come with a tassel?
2. What is included in the Regalia Package?
3. There are two different colors for regalia, what is the difference?
4. If I plan on wearing heels with my gown, do I need a different size gown?
5. Can I decorate my cap?
6. Can I wear a gown not bought from the Wildcat Shop?

Registration

1. I lost my registration code, is it important?
2. Where can I apply for graduation? What if I miss the deadline for graduation?

Ellensburg Pickup

1. Where do I pick up my Regalia?
2.What do I need to bring to pickup my regalia?
3. I purchased ___ frame, but would like a different one. Can I exchange frames?
4. Where can I purchase/pick up honor tassels/stole?

Off Campus Pickup/Mailing

1. How long does it take to receive regalia through the mail?
2.What are the locations for the West Side Grad pickup?
3.Can I purchase regalia at a campus near me?

Regalia/Diploma Frames

1. Does my diploma frame come with a tassel?


Diploma frames do not come with a tassel. However, if you order a package that includes regalia, a tassel is included that can be used in your diploma frame. If you want additional tassels, they will need to be purchased separately.



2. What is included in the Regalia Package?


The Regalia packages include everything you need for your graduation. Packages include: 1 gown, 1 cap, 1 stole, 1 zipper pull, and 1 standard tassel. If you want additional items - such as a zipper pull, tassel, etc. - they can be purchased separately.

3. There are two different colors for regalia, what is the difference?


Crimson gowns are for undergraduates while the black gowns are for masters.

4. If I plan on wearing heels with my gown, do I need a different size gown?


No - order the size of gown that is porportional to your height without shoes.

5. Can I decorate my cap?


Yes, of course! As long as it is appropriate, you can decorate your cap anyway you would like.

6. Can I wear a gown not bought from the Wildcat Shop?


Yes - but please have it checked over by the Wildcat Shop before you wear it. We have to make sure that it fits requirements for walking before you can wear it in graduation.

Registration

1. I lost my registration code, is it important?


Yes, the registration code is very important to your order - it shows that you have registered for walking and gives us permission to process your order. If you do not include this code, your regalia order may be delayed as we wait for verification. For a quick and timely processing, be sure to include this code!

2.Where can I apply for graduation? What if I miss the deadline for graduation?


You will apply for graduation through Safari. They will have you answer a few questions about when you plan on graduating, what your major is, and take a quick exit survey about your department. If you miss the deadline for graduation, you will need to contact the Registrars.

Ellensburg Pickup

1. Where do I pick up my Regalia?


Regalia pickup will be held in the Wildcat Shop sometime during the first few weeks of May. A more specific date will be given closer we get to Spring graduation.

2. What do I need to bring to pickup my regalia?


Please bring your student ID and a copy of your receipt. If a parent has ordered for you, please come prepared with the information given to them in the confirmation email.

3. I purchased ___ frame, but would like a different one. Can I exchange frames?


Yes, of course! Please bring in the frame along with your receipt and we can do an exchange!

4. Where can I purchase/pick up honor tassels/stole?


Honor tassels can be picked up during Grad Fair in May. To learn more about honor tassels or if you have any questions, please contact the Registrars.

Off Campus Pickup/Mailing

1. How long does it take to receive regalia through the mail?


Due to the amount of graduation orders we receive during the weeks leading up to Spring Graduation, processing and shipping time slows down to accommodate orders. If everything is currently in stock, regalia/frame orders will usually be sent out within a week or two of the placed order date.

2.What are the locations for the West Side Grad pickup?


Currently, we have not set a particular place for West Side Grad pickup. More than likely, there will be a pickup at the Lynnwood Campus as well as Des Miones campus.

3. Can I purchase regalia at a campus near me?


During the Lynnwood/Des Moines Grad Fair, you are able to purchase Regalia as well as Diploma Frames; however, please be advised that quainties of gowns and frames will vary and we cannot gurantee that we will have the size you want at time of purchasing. If you would like to ensure having the exact sizes, please order through the website.


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Wildcat Shop
400 East University Way
Ellensburg, WA
98926
Phone: 509-963-1311
Fax: 509-963-1355
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